Once your order has left our warehouse, you will receive a confirmation email with your tracking number. Use it on our Track Order page to follow your delivery in real time.

If the tracking number doesn't update immediately, please allow a few hours for the system to sync.

Pick 3 pieces from our store — the 3rd one is free. Applied automatically at checkout, no code needed.

When you pick 3 or more pieces, you also get:
- Free shipping — worldwide
- The YUBAMA Case — our premium jewelry case, free
- Each piece in its own velvet pouch inside

This is our standing offer — no countdown timers, no expiration date. It is always available.

Have an ambassador code? It stacks with Pick 3 — Pay for 2 for an even bigger discount.

All orders are processed within 1–2 business days. Estimated delivery times after dispatch:

🇺🇸 United States: 5–7 business days
🇬🇧 United Kingdom: 5–8 business days
🇦🇺 Australia: 6–10 business days
🇨🇦 Canada: 6–9 business days
🇪🇺 Europe: 5–8 business days
🌍 Rest of World: 7–12 business days

All orders are fully tracked. You will receive a tracking link by email as soon as your order ships.

Note: Delivery times may vary slightly due to customs procedures for international orders.

Yes! Free shipping on all orders of 3 or more pieces — worldwide.

Orders under 3 pieces ship for a flat rate of $5.95, regardless of your location.

All duties and import taxes are included on every order. The price you see is the price you pay — guaranteed.

No. All duties and import taxes are included on every order — worldwide. The price you see at checkout is the price you pay. Guaranteed.

No surprise fees at delivery. No hidden charges. We handle everything so you don't have to.

We accept all major payment methods including Visa, Mastercard, American Express, Apple Pay, PayPal, and Shop Pay. Available options will be shown at checkout based on your region.

Every order is backed by our 90-Day Real-Life Test.

Quality issue (color change, break, defect): email us your order number, full name, product name, and a short video. You choose — full refund or any replacement from our store. Worn jewelry accepted. No return needed — keep the original.

Changed your mind (no defect): return the item unworn and in original condition within 90 days. You cover return shipping. Full refund processed within 48 hours.

After 90 days: still covered by The 10-Year Color Promise. Same process — replacement only, no refund.

99% of our customers never need this. That is what happens when the product actually works.

Yes. If the item is unworn and in its original condition, you can return it within 90 days for a full refund.

Email admin@yubama.com with your order number. We will send you return instructions. You cover return shipping. Most refunds are processed within 48 hours.

If you already wore it and there is a quality issue (color change, break, defect), that is covered by the 90-Day Real-Life Test — different process, no return needed.

Before shipping: contact us as soon as possible at admin@yubama.com. If your order has not shipped yet, we cancel it and issue a full refund.

After shipping: once your order is in transit, cancellation is not possible. But you are fully covered by the 90-Day Real-Life Test when it arrives.

We are sorry to hear this. Please email admin@yubama.com within 90 days of receiving your order with:

1. Your order number
2. Your full name
3. The product name
4. A short video showing the damage

We will replace it at no cost — no return needed. Most replacements ship within 24 hours.

Yes — 100% waterproof. Our jewelry is made from 316L surgical-grade stainless steel, which is completely resistant to water, sweat, chlorine, and saltwater.

You can wear it in the ocean, gym, shower, pool, and while sleeping — every single day. You never need to remove it.

This is our core promise: Put it on. Forget it exists.

Every YUBAMA piece is coated with 18K gold PVD (Physical Vapor Deposition) — a military-grade process that bonds color directly to the steel.

Within 90 days: if the color fades or changes, you choose — full refund or any replacement from our store.

After 90 days and up to 10 years: same process, but replacement only (no refund). You choose any piece from our store — no price limit.

How to claim: email admin@yubama.com with your order number, full name, product name, and a short video showing the issue.
We respond within 24 hours. Keep the original piece — no return needed.

The metal itself (316L steel) carries a lifetime guarantee against rust and tarnish.

Most brands say "lifetime warranty" — read their fine print. We give you a specific number: 10 years.

All YUBAMA jewelry is made from 316L surgical-grade stainless steel with an 18K gold PVD coating.

316L stainless steel is the same grade used in medical implants — it is hypoallergenic, does not rust, and does not tarnish under any conditions.

The 18K gold PVD coating is a physical vapor deposition process that creates a durable, long-lasting color bond to the metal — far more resistant than traditional gold plating.

We do not use sterling silver, plated brass, or gemstones unless explicitly stated in a specific product description.

YUBAMA jewelry is not solid gold — it is 316L surgical-grade stainless steel coated with 18K gold using PVD (Physical Vapor Deposition).

PVD is not regular gold plating. Regular plating sits on top and wears off in weeks. PVD bonds color to the metal at the atomic level — it is the same process used on surgical instruments and aerospace parts.

Will it turn your skin green? No. 316L stainless steel is hypoallergenic and nickel-safe — the same grade used in medical implants. It does not react with your skin under any conditions.

We back the color with The 10-Year Color Promise. If it fades, we replace it free.

Yes — every piece arrives in its own YUBAMA velvet pouch with a care card and ring sizer.

Orders of 3 or more pieces receive The YUBAMA Case — our premium jewelry case — completely free. Individual pouches for each piece inside.

Each product page includes sizing information. For rings, you can use our Ring Sizer Guide to find your perfect fit before ordering.

If you are unsure, contact us at admin@yubama.com and we will help you choose.

Minimal care required. That is the point.

You can wear your YUBAMA jewelry in the shower, gym, ocean, and pool without removing it. The 316L steel and PVD coating are designed for daily, all-conditions wear.

For best results over time: occasionally wipe with a soft dry cloth to remove residue. Avoid prolonged exposure to harsh chemicals such as bleach or strong cleaning products.

Email us at admin@yubama.com — we typically respond within 24 hours, Monday to Friday.

You can also reach us via our Contact page.