Once your order has left our warehouse, you will receive a confirmation email with your tracking number. Use it on our Track Order page to follow your delivery in real time.

If the tracking number doesn't update immediately, please allow a few hours for the system to sync.

All orders are processed within 1–2 business days. Estimated delivery times after dispatch:

🇺🇸 United States: 5–7 business days
🇬🇧 United Kingdom: 5–8 business days
🇦🇺 Australia: 6–10 business days
🇨🇦 Canada: 6–9 business days
🇪🇺 Europe: 5–8 business days
🌍 Rest of World: 7–12 business days

All orders are fully tracked. You will receive a tracking link by email as soon as your order ships.

Note: Delivery times may vary slightly due to customs procedures for international orders.

Yes! Free shipping on all orders over $59 USD (or equivalent in your local currency).

Orders below $59 are subject to a small flat-rate shipping fee at checkout, based on your location.

Browse our jewelry collections, add your favorites to the cart, and proceed to checkout. Fill in your shipping address and payment details, and confirm your order. You will receive an order confirmation email immediately.

We accept all major payment methods including Visa, Mastercard, American Express, Apple Pay, PayPal, and Shop Pay. Available options will be shown at checkout based on your region.

Please check that your card details are correct and that you have sufficient funds. If the issue persists, contact your bank or reach out to us at admin@yubama.com — we will help you complete your order.

Yes. Enter your discount code in the designated field during checkout. The discount will be applied automatically before payment.

We accept returns within 30 days of receiving your order. Items must be in their original condition and packaging.

To initiate a return, contact us at admin@yubama.com. Once we receive and inspect the item, we will process your refund to your original payment method.

For full details, see our Refund Policy.

We are so sorry to hear this. Please contact us at admin@yubama.com within 30 days of receiving your order and include photos of the damage. We will resolve this for you as quickly as possible.

Yes — 100% waterproof. Our jewelry is made from 316L surgical-grade stainless steel, which is completely resistant to water, sweat, chlorine, and saltwater.

You can wear it in the ocean, gym, shower, pool, and while sleeping — every single day. You never need to remove it.

This is our core promise: Put it on. Forget it exists.

Every YUBAMA piece is coated with 18K gold PVD (Physical Vapor Deposition) — a military-grade process that bonds color directly to the steel.

We back this with a 3-Year Color Warranty: if the color fades or changes before 3 years of normal wear, we will send you a free replacement.

No forms. No receipts. No questions asked. Just message us at admin@yubama.com.

Note: The metal itself (316L steel) carries a lifetime guarantee against rust and tarnish.

All YUBAMA jewelry is made from 316L surgical-grade stainless steel with an 18K gold PVD coating.

316L stainless steel is the same grade used in medical implants — it is hypoallergenic, does not rust, and does not tarnish under any conditions.

The 18K gold PVD coating is a physical vapor deposition process that creates a durable, long-lasting color bond to the metal — far more resistant than traditional gold plating.

We do not use sterling silver, plated brass, or gemstones unless explicitly stated in a specific product description.

Yes — every YUBAMA order arrives in our signature black gift box, completely free.

No need to select it at checkout. It is included automatically with every order, making it perfect to give as a gift or keep for yourself.

Each product page includes sizing information. For rings, you can use our Ring Sizer Guide to find your perfect fit before ordering.

If you are unsure, contact us at admin@yubama.com and we will help you choose.

Minimal care required. That is the point.

You can wear your YUBAMA jewelry in the shower, gym, ocean, and pool without removing it. The 316L steel and PVD coating are designed for daily, all-conditions wear.

For best results over time: occasionally wipe with a soft dry cloth to remove residue. Avoid prolonged exposure to harsh chemicals such as bleach or strong cleaning products.

Email us at admin@yubama.com — we typically respond within 24 hours, Monday to Friday.

You can also reach us via our Contact page.

Yes. Your card details are processed directly by our payment provider and are never stored or accessed by YUBAMA. All transactions are encrypted and fully secure.